cupcake

Support for Wholesalers

For you the wholesaler, we see support as one of the major responsibilities of us the manufacturer. We understand that you are busy and that you are working in a competitive marketplace; that you have an array of products from different manufacturers and cannot be an expert on everything. Therefore, we offer a range of benefits to enable you to sell our products...

Printed Materials

These are available free to all wholesalers, and can be especially designed to feature the products you pick from our range. Leaflets and flyers are important tools for your sales force as they are often the first introduction your customer has of a Vittles product.

Vouchers

From talking to our wholesalers, we have found that offering vouchers is a great sales incentive for their sales teams. Simple to administer for yourself, we offer a voucher for each Vittles product you sell.

Free Products

Have a customer who is interested in Vittles products, but need to whet their appetites? Simple! We will refund any samples you give away to potential new clients to gain the account. Not only that, but we have found the best way to obtain new customers is to offer Sample Boxes - more details can be found on the Working With You section.

Sales Force/Field Support

This has proved popular with many of our wholesalers, our sales team working closely with your sales team and your customers. This enables your customers to talk directly with the manufacturer thus allowing them to get the products they need. Many of our wholesalers have used this service and had quite amazing results. For example, one of our wholesalers invited us to visit a large hotel, whose chef was looking for a new individual product for his menu. We developed this within a week, and the chef was so impressed that he changed all his menus using only our products.

Ra-Ra Days

Many wholesalers use these days to inform their sales teams about new products. Ra-Ra Days also offer the ideal opportunity for the sales staff to get to know the Vittles team and learn more about our products. We, in turn, find it very useful to learn about your company and how you work, which ultimately enables us to improve our products and service to you.

Shows & Exhibitions

These are an ideal medium for attracting new clients and supporting existing ones. During these exhibitions we gather a great many leads from caterers which we pass on to you the wholesaler. We also support wholesaler individual exhibitions; again, these are a great way for your customers and sales staff to try our products.

Menu Aids

We have a range of pre-printed menu cards which your customers can choose from. Just let us know which products and which menu and we will do the rest. For more details about this service, please contact us and we will arrange for samples to be sent out.

These are just some of the ways Vittles can help you to sell our products. No doubt, you will have many of your own and we will be glad to help in any way. If you do, please give us a call to discuss the opportunities further.

Pre-sliced products

Up until four years ago, we offered just a few pre-sliced items, but now all new products are created with this in mind. We have machines capable of multi-portion slicing and interleaving, which makes portion control for the caterer an essential part of managing their costs.

Durable Packaging

A concern of many wholesalers is the quality of the packaging - you need to know that when your customer orders a product, it will reach them in perfect condition. Our boxes are made from corrugated board, the products are securely held in place with collars, and individual desserts are packed in their own individual plastic tray surrounded by a clear plastic collar.

High-Quality Ingredients

Our products contain only the finest ingredients. You won’t find any compounds or concentrates in our chocolate or fruit mousses. Instead, we use fresh cream, Belgian chocolate and real fruit purees, giving our products a clean, fresh taste.

Our cheesecakes are made using fresh full-fat cream cheese, fresh cream, pasteurised eggs and sugar. All our products are made in the same way a professional chef would make them, the difference being that we make them on a much larger scale with close attention to hygiene rules and regulations.

Quality Assurance

You and your customers need to know that the products you buy are safe to eat. To guarantee this, we spend a great deal of time ensuring all our products are made to the highest standards. All our production staff have the Food Hygiene Awareness certificate and the factory is BRC Certified. In the unlikely event of a problem, we can detect where the fault lies, using our specially designed software which monitors every stage of manufacture. We have a dedicated Quality Assurance Manager who can assist your customer with any technical information on our products.

Hotel & Caterer Excellence in Food & Drink awards

Award Winning Products

Over the years we have won many awards for our products and our business. Most recently, these have included overall winner of the 2008 Hotel and Caterer Excellence in Food and Drink awards, and in 2009 our Individual Panna Cotta won a Best in Show award at IFEX. We also picked up a Bronze Great Taste award for our Summer Fruit Cheesecake.

Interactive Website

Your customers are able to log on to this site to see the full range of Vittles products. We encourage customers to contact us and we offer a free sample to all caterers, with such leads then being handed over to you, the wholesaler. Our pay per click campaign is also proving highly successful in attracting new business, which we then pass on to our wholesaler partners.

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